Pick up & Return

1. Business Hours
Please pick/return your device at our service counter in our business hours. (details see the following link:) if your flight time is not allow you to pick/return the devices in our business hours, please contact our service line @ 4000-616-266 or wechat @ 游伴伴出行

2. Return by domestic courier
If you could ‘t return device at the service counter on your returning date,or if you prefer to give back it by courier, please be sure to mail to below address on the next day of your returning: Add: Rm 03, D6, B1 Floor, P1 Parking Lot, Terminal 1, Shanghai Pudong Airport Recipient: 游伴伴 Tell: 021-68355006

3. Extension Return
Penalty will be applied if you failed to return device at the YBB service counter on your planned returning date,and failed to send it back by courier within the next 2days. Penalty will be charged at the market price (can be inquired at the airport counter or our wechat ) from your deposit.

Pick up counter(Airside): Shanghai Pudong International Airport Terminal 1 International Arrive, Youbanban/Youbenben Service Counter(Next to Sunrise Duty Free)
Business Hours : 24 hours
Hotline:  400-061-6266

Return Counter(Airside): Shanghai Pudong International Airport Terminal 1 International Departure,  Youbanban/Youbenben Service Counter(Next to Foreign Currency Exchange)
Business Hours: 6:00-24:00
Hotline: 400-061-6266

Pick up counter(Airside):Shanghai Pudong International Airport Terminal 2 International Arrive, Youbanban/Youbenben Service Counter (next to baggage conveyor No.27)

Return Counter(Airside): Shanghai Pudong International Airport Terminal 2 International Departure, facing Inspection Security Door 18-19 , Youbanban/Youbenben Service Counter (near the escalator to GATE D227-D232)

Business Hours : 6:00-1:30

Pick up & Return counter: Shanghai Hongqiao International Airport Terminal 1,Building A, Arrival Hall, Counter #105 Youbanban/Youbenben Service Counter(7:00am-21:00pm)

Pick up & Return counter: Beijing Capital Airport Terminal 2, Arrival Hall, 1st Floor, facing Door #5, Youbanban/Youbenben Service Counter
(Mon-Sun, 24 hours ) Tel: 400-061-6266/15701507121


Pick up & Return counter: Capital Airport Terminal 3 International Arrival Exit B, Youbanban/Youbenben Service Counter (next to the currency exchange)

Pick up & Return counter: Guangzhou Airport Terminal 1 Departure Hall, Door 7-Door 8 Tourist Service Center,Youbanban/Youbenben Service Counter

Business Hours : 7:30-23:00

Pick up & Return counter: Youbanban/Youbenben Counter at Tourism Information Services Center, located at the end of P island (near entrance 48  of departure hall), T2 Terminal of Guangzhou Baiyun International Airport

Business Hours : 7:00-22:30

Pick up & Return counter: Tianjin Binhai International Airport,Terminal 1,Departure Hall,C Island,No. 2, Youbanban/Youbenben service counter

Pick up & Return counter:W-10 Youbanban/Youbenben counter in the ticketing area of Terminal 1 of Chengdu Shuangliu International Airport (next to the check-in counter #58)

Pick up & Return counter: International Departure Door 3, 4A Youbanban/Youbenben Service Counter

Pick up & Return counter: Rm1A01,No.4 Building,No.1999, Shenkun Rd,Minhang District,Shanghai