What kind of service do you need
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If you order for a friend, please leave his/her phone number as contact info.
Contact number is an important basis for service personnel to check orders.
For example: I ordered YBB WiFi through ctrip.com
This will help us serve you efficiently based on the relevant resources.
Explain us what service you want from us rather than describing individual events;
Combined with the above key information, you can help customer service quickly grasp the key to solving problems.