Contact Customer Service

7 * 24h online customer service
Hotline:+86 4000-616-266


Contact number
If you order for a friend, please leave his/her phone number as contact info.
Contact number is an important basis for service personnel to check orders.

Order channel
For example: I ordered YBB WiFi through
This will help us serve you efficiently based on the relevant resources.

Service appeal
Explain us what service you want from us rather than describing individual events;
Combined with the above key information, you can help customer service quickly grasp the key to solving problems.